Simple pricing.
No surprises.
Priced per active participant, not per support worker — so growing your team never grows your bill. Every plan includes all features, unlimited workers and Australian support.
Rostrel costs $299/month for up to 10 active participants, $349/month for up to 30, and $699/month for up to 75. Every plan includes unlimited support workers, all features, no setup fee and no lock-in contract. A 7-day free trial is available, and a free tier (up to 8 support workers and 15 active participants) launches 1 August 2026.
Unlimited workers included
Book a demoAnnual billing available — two months free. 7-day free trial on all plans.
Model the bill your future team will actually pay
Enter your active participants and support workers. If another platform gave you a per-user quote, add it to compare the monthly structure at the same team size. This is a pricing-model comparison, not a vendor quote.
Rostrel recommendation
Growth · $349/month
$29.08 per active participant · unlimited workers
Per-user quote model
$700/month
$351 more per month at 20 worker seats
Add setup, modules and support separately if they are not included in the quote.
Everything included on every plan
- Unlimited support workers and coordinators
- Rostering, scheduling and open-shift filling
- Case notes and progress notes (with worker app)
- PRODA-ready NDIS bulk claims — Direct Support and Support Coordination
- Plan-manager invoices
- SCHADS award interpretation on timesheets
- Payroll export to Xero
- Participant budgets, service agreements and compliance records
- Fortnight completeness view — unstaffed shifts, missing notes, not-ready claims
- Onboarding and data migration assistance
- Australian-based support
- No setup fee, no lock-in contract
- 7-day free trial
Why per participant, not per user?
Most NDIS software charges per user — per worker or per coordinator. That model penalises providers for building a reliable casual workforce. A small provider with 8 participants and 20 casual workers would pay for 20 seats of software, even though only 8 participants' care is being managed.
Rostrel charges per active participant — one who had at least one shift, note or claim in the month. Add as many support workers and coordinators as you need. If a participant is on leave or has no activity in a month, they do not count toward your tier.
This keeps your software cost aligned with the revenue you actually generate — and means your bill stays stable even as you grow your workforce to deliver better coverage.
For NDIS providers comparing software costs
Rostrel's per-participant pricing model means a provider with 15 active participants pays $349/month regardless of whether they employ 5 or 50 support workers. All plans include PRODA-ready claiming, SCHADS award payroll interpretation, case notes, rostering and Xero integration at no extra cost — with no per-module fees, no setup fee and no minimum contract term.
Frequently asked questions
How is Rostrel priced?
Per active participant, not per support worker. Starter is $299/month (up to 10 participants), Growth $349/month (up to 30), Scale $699/month (up to 75), Enterprise $899/month (75+). All plans include unlimited workers and all features. A free tier (up to 8 support workers and 15 active participants) launches 1 August 2026.
What does "active participant" mean?
A participant who has at least one shift, note or claim in the billing month. Participants on leave or with no activity in a given month do not count toward your plan limit.
Is there a setup fee or minimum contract?
No setup fee and no lock-in contract. Onboarding and data migration assistance are included. Cancel at any time. Annual billing gives you two months free.
Why charge per participant instead of per user?
Per-user pricing penalises providers for growing their workforce. A casual roster of 20 workers covering 8 participants would cost far more on a per-user model. Per-participant pricing keeps your software cost aligned with the revenue you generate.
See Rostrel before you decide
Book a 20-minute demo and see how Rostrel handles rostering, notes, claiming and payroll in one connected platform — with your own participant data if you like.