Guides for NDIS providers.
Practical, plain-English explainers on the things Australian NDIS providers actually deal with — billing and claims, funding, compliance, workforce and payroll. No jargon, no fluff, just clear answers to keep your delivery clean and your claims paid.
Billing & claims
9 guidesThe NDIS price guide explained
How support item codes, price limits and rate types actually work.
Plan managed vs NDIA managed
Who pays the invoice, and what each option means for your billing.
NDIS bulk upload (PRODA)
Building, submitting and reconciling bulk payment requests in PRODA.
NDIS PACE explained
What PACE is, the my providers model, and what changed for claiming.
Short-notice cancellations
When you can bill a cancelled shift, and the rules that decide it.
Travel and transport claiming
Claiming worker travel time and client transport without leaving money behind.
Why providers lose billable hours
The common gaps that quietly turn delivered support into unbilled work.
Stated vs flexible supports
Which NDIS funding is locked to a support, and what it means for claiming.
NDIS my providers (PACE)
How to get added to a participant’s my providers list and claim agency-managed supports.
Funding
8 guidesFunding management
Tracking budgets against spend so plans never quietly run dry.
NDIS funding periods
How plan budgets are now released in instalments — and what it means for claiming.
Funding categories: Core, Capacity, Capital
What each budget type covers and how flexibly it can be spent.
NDIS SIL (Supported Independent Living)
What SIL is, the roster of care it is funded against, and what providers must get right.
NDIS SDA (Specialist Disability Accommodation)
What SDA funds, the design categories, eligibility, and how it differs from SIL.
How to read an NDIS plan
Budgets, categories, management type, stated vs flexible funding and dates.
NDIS reasonable and necessary
The test the NDIA applies to decide whether a support is funded.
NDIS plan reassessment
What happens at a plan review, and how to prepare for it.
Compliance
8 guidesNDIS compliance software
What providers need to evidence, and how software keeps it audit-ready.
Audit readiness
Getting your records, notes and agreements ready before the auditor calls.
Verification vs certification
Which NDIS audit your registration groups need, and how the two differ.
Worker screening and compliance
Clearances, checks and expiries every support worker needs current.
Service agreements
Writing agreements that protect both you and the participant.
Incident management
Recording, reporting and resolving incidents the way the Commission expects.
Onboarding support workers
A checklist for getting new workers compliant and shift-ready fast.
NDIS behaviour support
Positive behaviour support plans, restrictive practices and the rules.
Workforce & rostering
3 guidesPayroll
1 guideFree tools
No sign-upSoftware that puts these guides into practice
Rostrel handles the rostering, claiming, funding and compliance these 29 guides describe — so the right thing happens automatically, not just when someone remembers to do it.
Book a 20-minute demo