Rostrel
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Built for Australian NDIS providers

Running today's supports.
Still fixing yesterday's
paperwork.

While your team is focused on today's participants, yesterday's paperwork shouldn't still be waiting. Rostrel connects NDIS rostering, participant records, support notes and claims into one workflow, so every completed shift is already documented, compliant and ready to claim.

24/7 Australian-based support
Claims ready in minutes, not weeks
Book a demo Try Free Demo

Trusted by disability support providers across Australia

xero
Xero Integrated
NDIS
NDIS Compliant
PRODA-Ready Claims
Bank-Level Security
🇦🇺
Australian-Made

Your whole operation, one screen.

Open Rostrel and see exactly where the fortnight stands — every unfilled shift, every dollar owed, every expiring agreement. Staffing, cash flow and compliance, all under control before your first coffee.

app.rostrel.com.au/admin
R
Rostrel · Workforce Ops
Good afternoon
Hours Rostered
753.5h
182 shifts this fortnight
182 shifts
Clients Supported
20
active this fortnight
active clients
Notes Submitted
30
case notes this fortnight
of 182 shifts
Claims Ready
$11,865
84 claims to invoice
84 pending
Money Owed Live · Xero synced 4 overdue 30d+
$137,501
$21k vs last fortnight
owed across 32 invoices · reconciled automatically from Xero
0–13 days
$85,068
24 invoices
14–29 days
$0
0 invoices
30+ days
$52,433
8 invoices
Ready to invoice
$11,865
84 claims
Collected this FN
$24,318
↑ 18% vs last
Unallocated billables
$1,069
6 claims
Avg days to pay
19 days
↓ 5 days
Roster Health 10 urgent · 11 routine
21
items to action
Urgent — requires action Routine — monitor
Open Shifts
Unfilled in the week ahead
6
Pending Leave
Awaiting coordinator review
2
Missing Case Notes
Past shifts with no note
4
Over 76h Rostered
Staff exceeding fortnight limit
3
Service Agreements
All signed
Support Schedules
None expiring
Staff Probity
6 to renew
Staff Documents
96% verified

You delivered the support. Then the claim bounced.

NDIS providers lose real money to claims that never get paid — a missing note here, a roster that doesn't match a claim there. And the software meant to fix it is either too heavy and expensive, or too cheap and drops things.

Claims that bounce

When roster, notes and billing live in different tools, what you claim doesn't always match what was delivered — so payments get rejected and cash flow stalls.

Pricing that punishes growth

Per-user fees and hidden setup costs mean the more support workers you take on, the more you pay — for software you've already outgrown.

Months to get going

Enterprise platforms take weeks of onboarding, configuration and training before you can run a single fortnight — time small teams don't have.

One connected chain,
start to finish.

Roster, notes, claims and payroll aren't four tools bolted together — in Rostrel they're one chain, so nothing falls through the gaps between them.

Rostering

Build your roster
in minutes.

Create recurring fortnightly schedules from templates. Rostrel detects conflicts, tracks template changes, and flags missing shifts automatically.

  • Template-based fortnightly rostering
  • Real-time conflict detection
  • Template diff — see exactly what changed
  • Full audit trail on every change
app.rostrel.com.au / roster / fortnight-11
Roster — Fortnight 11
26 May – 8 Jun 2026 · 48 shifts
42 confirmed
6 pending
Publish
Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
AB
DR · 8am
OG · 9am
DR · 9am
DR · 3pm
OG · 9am
JM
OG · 9am
LP · 8am
DR · 8am
RK
ST · 10am
DR · 9am
TW
LP · 9am
OG · 9am
⚠ conflict
Showing week 1 of 2
← Prev
Next →
app.rostrel.com.au / notes / submit
Shift details
2
Support notes
3
Review & submit
AB
Avery Brooks
Support worker: Daniel Reed · Wed 28 May 2026
Matched to roster
Shift time
08:00
09:00
1h 0m
Support provided
Assisted participant with morning routine including personal care and meal preparation. Participant was in good spirits and engaged well with activities.
186 / 500
Travel (km)
11 km
Incident flag
No incident
Submit note →
Case Notes

Notes submitted
from any device.

Workers log shifts from any phone or desktop. Notes are automatically matched to the roster — missing notes are flagged before billing runs.

  • Auto-matched to the correct shift
  • Missing note alerts before billing
  • Provider travel kilometres tracked
  • Works on any device — no app install needed
Billing & Payroll

Close the fortnight
in minutes.

Generate PRODA-ready NDIS claims, audit billing variances, and export verified timesheets to Xero — all in one workflow.

  • DS and SC claims generated automatically
  • Public holiday and evening rates applied
  • Billing variance audit before submission
  • One-click export to Xero payroll
app.rostrel.com.au / billing / fortnight-11
Total claimable
$12,840
↑ 8% vs last fortnight
Ready to submit
42
of 48 shifts
Needs review
6
billing variances
Billing — Fortnight 11  ·  26 May – 8 Jun 2026
Review 6
Export to Xero →
Participant
Hours
Rate
Amount
Status
AB
Avery Brooks
14.0h
$70.23
$983.22
Ready
JM
Jordan Mitchell
8.5h
$70.23
$596.96
Ready
RK
Riley Kaur
6.0h
$127.43
$764.58
Review
TW
Taylor Wong
9.0h
$98.83
$889.47
Ready
4 participants · 37.5 hrs · fortnight 11
$12,840.32

Everything in one place.
Nothing you don't need.

No more juggling five tools. Rostrel covers the full fortnight cycle, start to finish — and rostering is the spine everything else hangs off.

Six workflows, one chain

Smart Rostering

Fortnightly rosters from recurring templates. Detect conflicts and diff against templates in real time — the foundation everything else runs on.

Digital Case Notes

Staff log shift notes from any device. Notes are auto-matched to the roster and flagged if missing.

NDIS Billing

Generate PRODA-ready DS and SC claims with public holiday rates and provider travel included.

Payroll Export

Export verified timesheets directly to Xero. Hours, kilometres, and evening rates — one click.

Budget Tracking

Monitor each client's NDIS plan utilisation in real time. Get early visibility before budgets run out.

Compliance & Audit

Full audit trail for every roster change. Role-based access for admins, coordinators and frontline staff.

Simple by design.

Three steps, every fortnight. No training days, no manuals.

01

Set up your roster

Create fortnightly rosters from recurring templates. Add staff, clients, shift times, and support categories.

02

Staff submit case notes

Workers log their shifts from any device. Notes are matched to the roster automatically — gaps are flagged.

03

Generate billing & payroll

Review, approve, and export claims to PRODA and timesheets to Xero. The whole fortnight closed in minutes.

Built for busy NDIS teams —
and the people holding
everything together.

Most NDIS software assumes you have departments. Rostrel assumes you're wearing multiple hats. When the same person is managing rosters, claims, payroll, compliance, answering calls, and still trying to get home on time, every click matters. That's why Rostrel is built for simplicity, not complexity.

  • Live in days, not months — no IT project
  • Unlimited support workers — no per-seat penalty
  • Simple enough that coordinators actually use it
  • Australian-made, with real people on support
Support coordination

Coordinators, you're not an afterthought.

Most platforms bury support coordination under direct support. Rostrel treats it as a first-class workflow — SC notes, SC claims, and the hours tracking coordinators actually need, without the clutter of a tool built for someone else.

Run a coordination business? Rostrel was built with you in mind.

Future-proof your NDIS claims.

As NDIS claiming requirements continue to evolve, your documentation needs to keep pace. Rostrel connects every shift, case note, billing record and claim in one platform — helping Australian NDIS providers stay compliant, reduce errors and get paid with confidence.

Learn how NDIS claiming is changing in 2026

Why Australian providers choose Rostrel

Powerful enough to run your entire NDIS business. Simple enough for every team member to use. Without the enterprise price tag.

Enterprise platforms
  • ✕ Powerful, but heavy and complex
  • ✕ Costly, often opaque pricing
  • ✕ Weeks-to-months to onboard
Rostrel
The connected middle ground
  • ✓ One chain — claims match what was delivered
  • ✓ Transparent, per-participant pricing
  • ✓ Live in days — simple by design
Budget & free tools
  • ✕ Cheap, but disconnected pieces
  • ✕ Notes and claims drift apart
  • ✕ You do the double-handling

Simple pricing. No surprises.

Priced per active participant — not per worker — so growing your team never grows your bill. Onboarding included. No setup fee.

Starter
up to 10 participants
$299 / month
Book a demo
Most popular
Growth
up to 30 participants
$349 / month
Book a demo
Scale
up to 75 participants
$699 / month
Book a demo
Enterprise · 75+ participants
$899/month for larger providers and multi-site operations.
Talk to us

Every plan includes unlimited support workers & coordinators, all features — rostering, notes, claims and payroll — PRODA-ready claims + Xero export, onboarding and Australian support, with no setup fee and no lock-in contract.

Two months free on annual billing · 7-day free trial

Frequently asked questions

What is Rostrel?

Rostrel is all-in-one NDIS provider software that connects rostering, case notes, claims and payroll into one chain, built for Australian disability support providers. When a shift is rostered, the case note, the claim and the payroll entry follow automatically.

Who is Rostrel built for?

Rostrel is built for small-to-medium Australian NDIS providers and support coordinators — typically teams of two to seventy-five active participants who want their admin handled without hiring an office team.

How is Rostrel priced?

Plans start at $299/month for up to 10 active participants, with Growth ($349), Scale ($699) and Enterprise ($899) tiers as you grow. Every plan includes all features — pricing scales only with participant count.

Does Rostrel integrate with PRODA and Xero?

Yes. Rostrel generates PRODA-ready NDIA bulk claim files and exports SCHADS-classified timesheets directly to Xero payroll, so claiming and pay runs come straight from the roster.

How does Rostrel compare to ShiftCare or SupportAbility?

Rostrel connects the whole chain — roster, note, claim, payroll — in one workflow rather than separate modules, and is priced flat per participant tier. See our comparison pages for honest, feature-by-feature breakdowns against ShiftCare, SupportAbility and other NDIS platforms.

Get started today

Spend less time on admin.
More time on care.

Join Australian NDIS providers using Rostrel to simplify rostering, case notes, billing, payroll, support coordination and compliance — all in one connected platform. Book your personalised demo and discover how much easier managing your NDIS business can be.

Book a demo
No lock-in contracts Setup and onboarding included Australian-based support