Astalty vs Rostrel: which fits your NDIS practice?
If you’re an NDIS provider with a growing bank of casual support workers, every extra login on Astalty’s per-user plan is another line on your monthly bill. Rostrel charges per active participant instead — your workforce can double and your software cost doesn’t move.
Disclosure: Rostrel is our software. This comparison uses Astalty’s public information as of June 2026 — confirm current details on astalty.com.au.
Rostrel may suit you if…
You run a larger casual workforce and a per-user bill — with a monthly fee for every support worker — is adding up, and you want one cost that doesn’t grow each time you put on another worker.
Astalty may suit you if…
You’re a support coordination business — especially a solo coordinator, where Astalty’s free tier is excellent — or you have a small team, where per-user pricing works out economical.
What Astalty does well
Quite a lot. Astalty is Australian-built and NDIS-specialised, with genuinely strong support-coordination tooling, fast on-the-go billing, budget alerts and a free tier for coordinators. It also rosters support workers, has a worker app with clock in/out, interprets the SCHADS award into Xero, and submits NDIS bulk payment requests. It’s well reviewed for ease of use and responsive local support.
In short, Astalty is a strong product. The question is whether per-user pricing fits the shape of your team.
Why some providers look at an alternative
Per-user pricing, including per support worker
Astalty charges per user, with a monthly fee for each support-worker login on top of standard users. For a provider running a big bank of casual workers, that adds up fast. Rostrel charges per active participant with unlimited workers, so scaling your workforce doesn’t scale your software bill.
Catching the claim before it slips
Rostrel is built around a fortnight completeness view that surfaces unstaffed shifts, missing notes and not-ready claims before you close and bill — so delivered support doesn’t quietly go unclaimed.
Rostrel vs Astalty at a glance
| Capability | Rostrel | Astalty |
|---|---|---|
| Built for Australian NDIS | Yes | Yes |
| Support coordination tooling | Yes | Yes (a strength) |
| Support-worker rostering | Yes | Yes |
| Progress / case notes | Yes | Yes |
| NDIS claiming (PRODA bulk) | Yes | Yes |
| SCHADS-aware payroll export | Yes | Yes (to Xero) |
| Incident & compliance records | Yes | Yes |
| Free tier | No (7-day trial) | Yes (for coordinators) |
| Pricing model | Per participant, unlimited workers | Per user (incl. per support worker) |
| Australian-made | Yes | Yes |
Comparison as of June 2026, based on each product’s public information. Confirm current details on astalty.com.au and our pricing page.
When Astalty might be the better choice
If you’re primarily a support coordination business — and especially if you’re a solo coordinator — Astalty’s dedicated SC tooling and its free tier are genuinely hard to beat. And if you run a small team, its per-user pricing can come out ahead. A fair comparison cuts both ways.
Switching to Rostrel
No lock-in, no setup fee, and onboarding help to bring your participants, workers and rosters across. Because both products cover similar ground, the move is straightforward. Start with a 7-day free trial.
Frequently asked questions
Does Astalty only work for support coordinators?
No. Astalty has strong support-coordination roots (and a free coordinator tier), but it also rosters support workers, has a worker app with clock in/out, interprets SCHADS, and submits NDIS bulk payment requests. Both it and Rostrel cover coordination and direct service delivery.
Is Rostrel cheaper than Astalty?
It depends on team size. Astalty prices per user, including per support worker; Rostrel prices per active participant with unlimited workers. A worker-heavy roster usually favours per participant; a small team or solo coordinator can do well on Astalty’s per-user model and free tier.
Is Astalty a good product?
Yes — it’s well reviewed and NDIS-specialised, with a free coordinator tier. This is an honest comparison to help you find the right fit, not a claim that one tool wins for everyone.
Can I switch from Astalty to Rostrel?
Yes — moving from Astalty to Rostrel is designed to be low-friction. We help you bring your participants, workers and rosters across, there's no lock-in contract and no setup fee, and most providers are up and running within a couple of weeks. Tell us what you're running now and we'll map out exactly how the switch would work for your team.
See which model fits your team
Put your participant and worker counts side by side and the right pricing model becomes obvious. Book a 20-minute demo and we’ll show you how Rostrel would work for your provider.
Book a 20-minute demoRelated comparisons
Last updated June 2026. Competitor information is sourced from public materials and may change; we review these comparisons periodically.