Lumary vs Rostrel: enterprise platform or connected chain?
Lumary doesn’t publish its pricing — you request a quote, work through an implementation project, and find out what Salesforce licensing adds to the bill. If you’re a small or mid-size NDIS provider who wants to know the cost before committing and be live in days rather than months, that’s the wrong starting point.
Disclosure: Rostrel is our software. This comparison draws on Lumary’s public information and independent reviews as of June 2026 — confirm current details on lumary.com.
Rostrel may suit you if…
You’re a small or mid-size NDIS provider who wants to be up and running quickly, without a Salesforce developer or a months-long implementation project, and you want to know the price before you commit.
Lumary may suit you if…
You’re a large or enterprise organisation spanning NDIS and aged care, with in-house Salesforce or IT capability and an appetite for deep customisation across many programs.
What Lumary does well
Lumary is genuinely capable. Built natively on Salesforce, it offers enterprise-grade security, scalability and customisation, and it spans multiple funding streams — NDIS, aged care (Home Care and CHSP) and allied health — in one environment. It covers client management, AI-assisted rostering, claiming, billing, compliance and reporting, and it’s used by some of Australia’s largest disability and aged-care organisations.
For a large provider with complex, multi-program operations and the IT capability to match, that depth is a real strength.
Why smaller providers look at an alternative
Built on Salesforce — power with a learning curve
The Salesforce foundation is what gives Lumary its depth, but independent reviewers note it can be hard to get the most from without Salesforce expertise on hand. Rostrel is a standalone product with no Salesforce dependency — what you see is the whole tool.
Implementation projects and quote-based pricing
Lumary is typically rolled out as a structured implementation project, with quote-based pricing and separate implementation costs. Reviewers commonly describe it as enterprise-tier and “overkill” for small providers. Rostrel is a fast, self-serve start with transparent monthly pricing and no setup fee.
Rostrel vs Lumary at a glance
| Capability | Rostrel | Lumary |
|---|---|---|
| Built for Australian NDIS | Yes | Yes (also aged care) |
| Staff rostering & scheduling | Yes | Yes |
| Progress / case notes | Yes | Yes |
| NDIS claiming (PRODA bulk) | Yes | Yes |
| Participant funding tracking | Yes | Yes |
| Incident & compliance records | Yes | Yes |
| Platform | Standalone (no Salesforce) | Built on Salesforce |
| Getting started | Self-serve, free trial | Implementation project |
| Pricing | Public, monthly, per participant | Quote-based + implementation |
| Best suited to | Small–mid providers | Mid–large / enterprise |
Comparison as of June 2026, based on public information and independent reviews. Confirm current details on lumary.com and our pricing page.
When Lumary might be the better choice
If you’re a large, multi-program organisation — running NDIS alongside aged care and allied health — and you have in-house Salesforce or IT capability, Lumary’s enterprise depth and customisation are hard to match. Rostrel is deliberately focused on NDIS providers who want a simpler, faster tool, not an enterprise platform to configure.
Switching to Rostrel
No implementation project, no setup fee, no lock-in. You can be trialling Rostrel today and live in days, not months — with onboarding help to bring your participants, workers and rosters across. Start with a 7-day free trial.
Frequently asked questions
Is Lumary built on Salesforce?
Yes — Lumary’s care management product is built natively on Salesforce, which brings enterprise scalability and customisation but can need Salesforce expertise to get the most from. Rostrel is standalone, with no Salesforce dependency.
Is Lumary too big for a small provider?
Independent reviewers commonly describe it as an enterprise platform that can be overkill for small organisations, usually rolled out via an implementation project. Rostrel is designed for a fast, self-serve start.
How much does Lumary cost?
Lumary doesn’t publish pricing — it’s quote-based, with Salesforce licensing bundled and separate implementation costs. Rostrel publishes its pricing and bills monthly, with no setup fee.
Can I switch from Lumary to Rostrel?
Yes — moving from Lumary to Rostrel is designed to be low-friction. We help you bring your participants, workers and rosters across, there's no lock-in contract and no setup fee, and most providers are up and running within a couple of weeks. Tell us what you're running now and we'll map out exactly how the switch would work for your team.
Live in days, not a quarter
If a full Salesforce implementation feels like too much for where you are, see how quickly Rostrel gets you rostering, claiming and paying. Book a 20-minute demo.
Book a 20-minute demoRelated comparisons
Last updated June 2026. Competitor information is sourced from public materials and independent reviews and may change; we review these comparisons periodically.