NDIS compliance software that keeps you audit-ready.
Compliance failures rarely come from bad intent — they come from records that don't line up. A claim with no matching note, a note written days late, an incident logged in an email thread. Rostrel makes your records audit-ready by design — every claim tied to a documented shift, every case note captured at the point of care, every incident logged and tracked.
For the practice-standards deep dive rather than the product view, see our NDIS compliance guide.
What NDIS compliance software has to hold together
Under the NDIS Practice Standards and Quality and Safeguards framework, a provider has to be able to show, on demand, that:
- Every service claimed was actually delivered — and documented.
- Case notes exist, are contemporaneous, and are attributable to a worker and a shift.
- Incidents are recorded, reported and followed up within the required timeframes.
- Worker qualifications, screening and availability are current for the supports they deliver.
- Claims use valid, current support items and rates under the NDIS Pricing Arrangements.
When these live in separate places, an audit becomes a reconstruction exercise. Rostrel keeps them in one connected record.
How Rostrel supports compliance
Case notes attached to shifts
Notes are captured against the specific rostered shift, so documentation is contemporaneous and every claim has a matching note.
Incident logging and tracking
Incidents are recorded, categorised and tracked to resolution — not left in inboxes. See our incident management guide for what's reportable and the timeframes involved.
Claim-to-evidence trail
Every claimed line traces back to a delivered, documented shift, which is exactly what an audit asks for. See NDIS billing software.
Current items and rates
Claims use the NDIS Pricing Arrangements 2026–27 and the new 0138 SIL items (replacing 0115 from 1 July 2026), so you're not claiming on retired items — plan managers must reject unregistered SIL invoices from 1 October 2026.
Worker records
Qualifications, screening and availability tracked so only eligible workers are rostered to supports that require them. See our worker screening guide.
Compliance as a by-product, not a project
The most reliable compliance is the kind you don't have to assemble at audit time. Because Rostrel builds notes, incidents and claims from the same roster record, being audit-ready is a by-product of running day-to-day operations — not a separate scramble when the auditor's date lands.
How Rostrel compares
SupportAbility and FlowLogic are well known for compliance depth. Rostrel's approach is to make compliance fall out of the roster-to-claim workflow rather than sit in a separate module, from $299/month. Where a provider needs specialist compliance features, our comparison pages say so plainly.
Pricing
From $299/month (up to 10 active participants), scaling to $349, $699 or $899 as your participant count grows — unlimited support workers on every plan, no setup fee, no lock-in. The Free tier (up to 8 support workers and 15 active participants) launches 1 August 2026. See full pricing and plans.
Frequently asked questions
How does Rostrel keep claims audit-ready?
Every claimed line traces to a rostered, note-attached shift, so each claim has matching evidence of delivery and documentation.
Does it handle incident reporting?
Yes. Incidents are recorded, categorised and tracked to resolution within your process.
Does it stop me claiming on retired NDIS items?
Rostrel uses current support items, including the 0138 SIL items that replace the 0115 series from 1 July 2026, and flags items that no longer apply.
Can it track worker qualifications and screening?
Yes. Worker records hold qualifications, screening and availability so only eligible workers are rostered to supports that require them.
How much does it cost?
From $299/month, priced per active participant with unlimited support workers. A free tier (up to 8 support workers and 15 active participants) launches 1 August 2026. See pricing and plans.
See your audit trail before the auditor asks
Book a 20-minute demo and we'll trace a real claim back to its shift and note, live.
Book a 20-minute demo