Rostrel
NDIS case management

NDIS case management software.

When a participant’s plan lives in one file, their notes in another, their agreement in an inbox and their budget in a spreadsheet, things fall through the cracks — a plan runs dry unnoticed, an agreement lapses, a note can’t be found at audit. Rostrel keeps the whole participant record in one connected place, joined to the support you actually deliver.

So coordinators see the full picture, and the record is ready when an auditor asks.

What it does

One connected participant record

Contact details, NDIS plan, service agreement, case notes, documents and the shifts delivered to a participant — all on one record, not scattered across tools. It manages the client relationship and the service delivery together.

Plan and budget tracking

Spend is tracked against each participant’s funding in real time, so you can see remaining funds and whether a plan is on track to run dry before it ends. More on this in our funding management guide.

Agreements, documents and compliance

Service agreements, participant documents, incidents and worker compliance sit alongside the record, so the evidence behind your support is captured as you go — see service agreements and audit readiness.

Linked to delivery, claiming and notes

Because the record connects to the roster, case notes and claiming, the support delivered to a participant and the support you’re paid for are the same thing.

Frequently asked questions

What is NDIS case management software?

Software that keeps everything about a participant — plan, budget, agreement, notes, documents, compliance and delivered support — in one place, so the whole picture is visible and nothing is scattered across spreadsheets and inboxes.

Is Rostrel a client management system too?

Yes — each participant has one connected record covering contacts, plan, budget, agreement, notes, documents and delivered shifts. It manages the client and the service delivery together, not as a separate sales CRM.

Does it connect to claiming and budgets?

Yes — the record links to funding (real-time spend vs budget) and to claiming (delivered support flows to an NDIS claim), so you can see remaining funds and bill what you deliver.

How much does NDIS case management software cost?

Rostrel is priced per active participant with unlimited workers — Starter from $299/mo, Growth $349/mo and Scale $699/mo, plus a free tier for one-person providers. Plans are all-inclusive, so case management is part of every plan rather than a paid add-on — no setup fee and no lock-in. See our pricing page for the full breakdown.

One record per participant, end to end

See how Rostrel keeps a participant’s plan, budget, notes and delivery in one place — and ready for audit. Book a 20-minute demo.

Book a 20-minute demo

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